Can Family Member Tell Collectors to Stop Calling
Then, read the two dialogs and determine which i is meliorate.
Side by side, practice on your own with the situations listed.
Finally, hash out your answers to the questions with a friend, teacher, or with the MyOvient community past writing a annotate.
Stride ONE: Repent AND Explicate WHY YOU ARE MISSING THE MEETING
- I am very sorry, only I am running late. I promise to be at that place in well-nigh 30 minutes.
- I'm afraid I will not make information technology to our meeting due to a problem that just came upwards at work.
- Unfortunately, an issue simply came up at work, and I cannot make it to our meeting this afternoon.
- I repent for the inconvenience, but I am not going to be able to brand information technology to the meeting tomorrow.
- Due to (problem), I will not exist able to go far to the meeting.
- I need to reschedule our meeting because (problem).
- I volition need to postpone our meeting. (Explain problem.)
Footstep TWO: GIVE AN Culling Appointment/Time:
- Could we meet tomorrow at the same time?
- Are you lot bachelor on Friday at two PM?
- Side by side week is completely open for me. Delight permit me know the all-time time for you.
You practise not have to tell the other person why yous are going to be late, but it volition help if y'all say that it is out of your command. If information technology is your mistake, apologize and tell them yous will be in that location soon. If you lot need to reschedule the meeting, tell the other person why you need to reschedule and offer another appointment and time.
If your reason for canceling is personal, you don't have to explain the details. For example, you lot tin say, "I have a family disharmonize, and I need to reschedule the meeting."
Which dialog is ameliorate? Why?
Dialog 1
Ashley: Sue! It's Ashley. I'm stuck in traffic. I was on the highway and there's a huge wreck. I tried to go out at Wolfe, but the exit is blocked. I'm going to try some other route. It is raining very hard and I don't know what to exercise.
Sue: Okay, Ashley, calm down. But drive slowly and be careful.
Ashley: Okay, I will. I don't think I'g going to make information technology to the coming together on fourth dimension.
Sue: That's okay. What would you similar to practice?
Ashley: I guess you can hold it without me and talk about the things I was going to discuss.
Sue: Well, I don't know if I'1000 very comfortable roofing your topics because I don't know them very well.
Ashley: What else tin I do?
Sue: Did you talk to Eric?
Ashley: I couldn't get hold of him.
Sue: Did you ask to speak to his admin?
Ashley: No, I'll try that. I'll call you back.
Dialog 2
Ashley: Hello, Sue. This is Ashley. Unfortunately, at that place has been a wreck on the interstate due to the weather, and I am stuck in traffic.
Sue: OK. Thanks for calling. We were just about to head into the briefing room for the meeting.
Ashley: I'm glad I caught you then. I'm afraid it looks like I won't be able to get in to the meeting. Do yous think we tin postpone it for well-nigh an hr?
Sue: I don't have a trouble with that simply did you speak to Eric? I know he really wants to present his work today.
Ashley: I left a message on his voicemail. Sue, would you mind letting Eric know the state of affairs? If he would like to hold the meeting without me, I completely understand. Otherwise, I should make it to the office in about 30 minutes and would be happy to meet then.
Sue: Sure. Let me talk to him and I will call you right dorsum.
Ashley: Thank y'all, Sue. I actually appreciate your help, and I apologize for the inconvenience.
If you have a teacher or study partner, practice these activities and ask for feedback.
SITUATION A: Pretend that there is bad weather and the roads from your house are flooded. You will not brand it on time to a coming together and you to need to call and reschedule the meeting. What would you say. Exercise saying it.
State of affairs B: Your are scheduled to attend a coming together at ix:00 am with Eric and Sue. Information technology is viii:45 and because of a bad blow on the highway, you are running very late and will not make it on fourth dimension. You endeavor to call Eric's cell phone to let him know you will be late, but he doesn't reply. What would yous say on his voicemail. Practice saying information technology.
State of affairs C: You double-booked appointments for 8:00 am with your attorney and your accountant. Your accountant charges a fee for cancellations, so you needs to contact your attorney to reschedule. Write an email that y'all would send to your attorney, asking to reschedule.
SITUATION D: You take a lunch coming together at 12:00 pm with a customer, just yous have a very bad toothache and are going to encounter a dentist at 11:30 am. Y'all need to call your client and ask him to move the meeting to a different time. What would you lot say? Practice saying it.
MyOvient Members: Write your opinions of these two dialogs in the comments below.
If you lot accept a tutor or written report partner, discuss your opinions to these questions.
- Take you ever been belatedly to a meeting due to bad weather or traffic?
- Practise you recall you should telephone call (or text) someone if you are only going to exist 5 minutes belatedly?
- What do you lot recollect are good reasons to cancel a coming together?
- How do you feel when other people cancel a meeting on you lot?
MyOvient members: write your answers to these questions in the comments section beneath. (To go a member, click here.)
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Source: http://myovient.com/business/meeting-skills/canceling-and-rescheduling-meetings-lesson-40003
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